Privacy Policy
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DeepThink Software is accessible at https://deepthinksoftware.eu. This privacy policy details how we collect, use, and protect your personal data when you use our site and services.
Data Collected During Registration
When you create an account on our site to manage your software licenses, we collect the following information:
- Your first and last name
- Your email address
- Your professional contact information (if applicable)
- Information related to your software licenses
This data is essential for managing your customer account, activating your licenses, and providing technical support.
Comments
When you leave a comment on our site, we collect the data entered in the form, your IP address, and your browser’s user agent. This information helps us identify and filter unwanted comments.
An anonymized digital fingerprint (hash) of your email address may be sent to the Gravatar service to verify if you use this service. After your comment is validated, your Gravatar profile picture will be publicly visible next to your comment.
Media
We recommend avoiding uploading images containing EXIF data with GPS coordinates. Site visitors can download and extract this location data.
Cookies
Our site uses cookies to improve your browsing experience:
- Comment cookies: if you leave a comment, cookies may record your name, email address, and website to facilitate your subsequent comments (validity: 1 year)
- Login cookies: when you log in, cookies record your login information (validity: 2 days) and your display preferences (validity: 1 year)
- “Remember me” cookies: keeps your session active (validity: 2 weeks)
- Editing cookies: a temporary cookie is created when editing a post (validity: 1 day)
- License management cookies: cookies are used to facilitate access to your license information and user preferences
Embedded Content from Other Sites
Articles on our site may include embedded content (videos, images, articles, etc.). This content behaves as if you were directly visiting the original site.
These external sites may collect data about you, use cookies, embed third-party tracking tools, and monitor your interactions if you have an account logged in on their platform.
Use and Retention of Your Data
Data associated with your customer account and licenses is kept as long as necessary to:
- Manage your account and software licenses
- Provide technical assistance
- Comply with our legal and tax obligations
- Improve our products and services
Comments and their metadata are kept indefinitely to facilitate automatic approval of your subsequent comments.
In case of a password reset request, your IP address will be included in the reset email.
Your Rights Regarding Your Data
You have the following rights regarding your personal data:
- Right of access: you can request a file containing all personal data we hold about you
- Right to rectification: you can modify your personal information from your account
- Right to erasure: you can request the deletion of your personal data, subject to legal retention obligations
- Right to object: you can object to the processing of your data in certain circumstances
- Right to portability: you can request the transfer of your data to another service
To exercise these rights, contact our customer service via the contact form on our site.
Data Transfer
Comments may be verified by an automated spam detection service.
As part of our services, some of your data may be transferred to technical service providers (hosting, payment processing, etc.) located in the European Union and complying with the General Data Protection Regulation (GDPR).
Security
We implement appropriate security measures to protect your data against unauthorized access, modification, disclosure, or destruction.
Changes to This Policy
This privacy policy may be updated periodically. Any significant changes will be notified on our website or by email.
For any questions regarding this policy, please contact us through our online form.
Last updated: April 2025